
Automation is the use of technology to execute tasks and processes automatically, reducing human intervention. In the context of B2B marketing, its goal is to improve efficiency, minimize errors, and optimize resources in various areas, from industrial production to business management.
Marketing Automation is the application of automation in marketing strategies to manage customer interactions efficiently and personally. It relies on the use of software and digital tools to execute repetitive tasks, segment audiences, and optimize communication at different stages of the conversion funnel.