In the Middle East, the registration of tool warrantys—between our client (a Fortune 500 tool company) and its dealer network—relied on an Excel file.

That's why every update entailed risks: human error, loss of information, and a validation system that was impossible to scale. Dealers needed real traceability and end customers had no way of verifying whether the tools purchased had valid warranties.

The process needed to take a qualitative leap. It wasn't just about digitizing, but about building a solution that would generate trust, ensure data integrity and connect all actors with clear and available information at all times.

We developed an application in the cloud, Fixed Price Program, custom-designed. The new system replaced Excel sheets with a robust and accessible platform, where each warranty record is validated by country and role, reducing errors to a minimum.

Thanks to the work of Tres Pi, now distributors can quickly track sales and access information in real time, while customers verify their purchases and guarantees with total transparency.

Registration and consultation became processes available 24/7 from anywhere, with greater data security and full traceability. What used to be a slow and vulnerable flow has become an agile, reliable operation ready to grow with new integrations, from reports to advanced analytics or connection to billing.